Dunkin’

3.8

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Reviews

3.8 820 Google reviews
5378
4205
377
248
1112

What customers say

Customers report significant inconsistency in order accuracy and drink preparation, with multiple instances of incorrect sizes, wrong ingredients, and poorly made items, alongside complaints about slow service, closed early despite posted hours, and poor facility cleanliness. While a few reviewers highlighted exceptional individual employees who provided friendly and attentive service, systemic issues with staff training, attention to detail, and management oversight appear to be recurring problems across multiple locations.

Synthesized from 10 recent Google reviews — we summarize themes rather than republish individual reviews.

Highlights

Curbside pickup Delivery Drive through Onsite services Takeout Dine in Coffee Comfort food

What customers mention

Friendly staff71 Donuts49 Drive thru36 Wait time19 Sandwich14 Cleanliness12 Kind staff8 Decent location2

Topics customers raise most in Google reviews.

Location

216 Reynolds Rd, Johnson City New York 13790 Get directions