Chipotle Mexican Grill

What customers say

Customers report persistent operational and service issues including long wait times with insufficient staffing, frequent order errors, inconsistent food quality (particularly undercooked rice and poorly prepared chips), and concerns about sanitation and cleanliness; additionally, some reviewers describe unprofessional staff behavior and unequal treatment between in-store and online customers, though a few note acceptable experiences during busier hours.

Synthesized from 10 recent Google reviews — we summarize themes rather than republish individual reviews.