Dunkin’

What customers say

Customers frequently report long wait times, slow service, and communication breakdowns at the drive-through and counter, with orders often misunderstood or prepared incorrectly. Staff attitude and professionalism are inconsistent across shifts, with complaints about rudeness and disengagement, though some reviewers praised individual employees for going above and beyond despite operational challenges; product quality issues including cold food and expired ingredients have also been noted.

Synthesized from 10 recent Google reviews — we summarize themes rather than republish individual reviews.