Dunkin’

What customers say

Customers frequently report order accuracy issues, including incorrect items, missing components, and drinks made wrong multiple times, with service quality varying significantly by shift and staff member—some reviewers praise exceptional friendliness and efficiency while others describe rude, dismissive, or inattentive employees. Additional complaints center on food quality concerns such as stale items and subpar coffee, inconsistent inventory availability, and lack of transparency about pricing and policies.

Synthesized from 10 recent Google reviews — we summarize themes rather than republish individual reviews.